As soon as I post about how technology is often not the answer, Andrew McAfee goes and gives a brilliant TED talk showing technology’s impact.
A friend of mine recommended this and one more talk of McAfee’s that I will share later.
While technology has transformed every part of our world, a machine will never be able to empathize, never show compassion, love, anger and sadness.
If you are worried about having your job replaced by a machine, become really good at empathizing with your customers and make that part of your job. Making connections and caring and loving for people you work and live with is something that is uniquely human.
Empathy = job security